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GDPR Compliance Statement

Last Updated: August 2026

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This statement outlines how we fulfill our obligations as a data controller.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract Performance: Processing necessary to provide the consultancy services you have engaged us to deliver
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as maintaining client records and improving our services, provided these interests do not override your fundamental rights
  • Consent: Where you have provided explicit consent for specific processing activities, such as receiving marketing communications
  • Legal Obligation: Processing required to comply with legal or regulatory requirements

Your GDPR Rights

Under GDPR, you have comprehensive rights regarding your personal data:

Right to Access

You may request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within one month of your request.

Right to Rectification

If you believe any personal data we hold is inaccurate or incomplete, you may request corrections. We will amend or complete the information within one month.

Right to Erasure

You may request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes it was collected, when you withdraw consent, or when you object to processing. This right is subject to legal retention requirements.

Right to Restriction of Processing

You may request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of data or object to processing.

Right to Data Portability

You have the right to receive personal data you provided to us in a structured, commonly used, and machine-readable format, and to transmit this data to another controller.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling in our services. All consultancy recommendations involve human assessment and judgment.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two months for complex requests. We may require identification verification before processing requests.

Data Transfers

Your personal data is processed and stored within the United Kingdom. We do not transfer data outside the UK or European Economic Area.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Staff training on data protection principles
  • Access controls limiting data access to authorized personnel
  • Secure backup and disaster recovery procedures

Data Breach Procedures

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach poses a high risk, we will also notify affected individuals without undue delay.

Data Protection Officer

For questions regarding data protection or to exercise your rights, please contact [email protected].

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. The current version is always available on our website.

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Specialist rental property consultancy serving Belfast's premium market.

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